This week, Attentive launched a new conversational products for SMS named Attentive Concierge. It aims to drive commerce with personalized texts for each individual stage of the buyer’s journey.
What it does. Using conversational engineering, the SMS system supports dialogue amongst brand name and client to greatly enhance the working experience, regardless of whether in-shop or in the course of e-commerce buys.
Makes can also use the Attentive Concierge software to personalize outgoing texts to buyers to strengthen conversion fees.
Study following: The 12 months of SMS
Notable brand names that have utilised Concierge involve Igloo, Created In and Mented Cosmetics.
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Why we treatment. Conference clients in which they are is prime precedence for marketing campaigns, as nicely as for consumer services. Knowledge bridges the gap between these two spots so that no matter what question or dilemma the shopper takes to your model, the brand responds with significant, pertinent messaging. Your customer doesn’t treatment if SMS is an more mature, more set up channel. They anticipate the very same degree of insightful engagement — and they have explanation to, as additional brands centralize their consumer knowledge.