5 Safari Extensions to Be More Productive

Being productive helps you get work done more quickly and faster while avoiding distractions. You could…

12 Best Practices to Improve Customer Surveys

Here are the latest insights from customer service consultant and bestselling author Micah Solomon… There’s one type…

Surprisingly Simple Techniques to Get Tasks Done Fast

Do you wish you were more productive? Join the club.  Four in ten Americans feel like…

What is Call Center Monitoring?

Call center monitoring is a practice of listening to customer calls that take place in a…

Can You Actually Train Employees for Empathy? Here’s how…

Empathy is a customer service superpower. It’s so much easier to get on the same page…

HP to cut up to 6 000 jobs over three years

HP Inc will eliminate as many as 6 000 jobs over the next three years amid…